They were clean and very well maintained. Overall it was a great family experience. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There was some trash Under the bed. You may want to remember that because let me tell you, we spent a fortune in food! Shame on the housekeeping manager for allowing a villa that ranges from $375 - $800+ per night to be rented in this condition. We got a room with a "full kitchen" and fixed supper and breakfast in the room so we only ate one meal, a lunch, at the hotel. At the time we went, there was very little waiting in line. It smelled great, but was essentially slimy water. I felt like the value was great for what we paid($150/nt). I suggest this rather than the other hotel and having to rely on the shuttle bus to go back and forth. As your “home away from home,” the resort rooms offer a flat screen TV, air conditioning, and a kitchenette, and getting online is easy, with free internet access available. We ate at the thirsty miner also, it was good, but $$. We spent just a small amount of time at the water park. The hotel and waterpark were very full, and it was hard to find a seat at the indoor waterpark when we arrived Sat. Brand NEW waterpark NOW OPEN across the street from the Wilderness. Does Wilderness at the Smokies Resort offer any business services? Please note: Wilderness at the Smokies is owned and operated by Wilderness Resorts and Waterparks. 255 reviews of Wilderness At the Smokies "CONS: - guest rooms are dark & gloomy - hallways stretch on forever - lots of walking - not enough elevators to cover 4 floors and all the guests on a busy day - 3/4 … Just wanted to thank the wilderness family for helping the families of the employees doing everything that they can in these troubled times ,giving out food to everyone trying to do their part to help .It is not easy with all the people they hire ,handing out food for all, employees today thank you for caring Wilderness, We stayed at the wilderness in the smokies in villa 114 for the weekend of feb28-March 1st. Thanks for taking the time to write a review. BUT WHAT I COULD NOT GET OVER was the fact that this place was FILTHY. 254 reviews of Wilderness At the Smokies "CONS: - guest rooms are dark & gloomy - hallways stretch on forever - lots of walking - not enough elevators to cover 4 floors and all the guests on a busy day - 3/4 … The kids could go without us if we did not feel like it. I think Great Wolf Lodge is cleaner and more spacious but I can’t comment on how they’re handling COVID-19. Conveniently located restaurants include Cheezy Steaks, The Apple Valley Creamery, and The Apple Barn and Cider Mill. There were plenty of lifeguards all around keeping watch. We visited downtown Gatlinburg, the Aquarium and the outlet stores during our stay.We enjoyed the stay and will definitely return with the kids. This was my second time staying here with my young children and we have a blast both times. We enjoyed the arcade, however, we thought was a bit pricey as most games cost 6-12 credits. I would have felt that way without COVID 19 But with the current situation, I was very uncomfortable. For example, if there are multiple pools with lush green settings. Family of 4 (17 and 13 year old sons) Room was spacious and clean. I hope the rest of our stay is less crowded or we won’t be in the water park. For the right price I would definitely return.More, Dear MelysaRoth,While hearing that you enjoyed your comfortable accommodations in one of our Villas, it is displeasing to learn that other aspects of your stay fell short of your expectations and for this we wish to apologize. I thought it was all going to be there but we didn't see - maybe you have to ask for it.When we managed to lock ourselves out of the adjoining room they were there within 5 minutes to let us back in.The only concern we had about the room was the bottom bunk bed was kind of dirty like maybe from people climbing on, but the beds were comfy.We also found the day pass to be a good value for kids to do tree tops course, climbing wall, laser maze, mini bowling and glow mini golf as much as wanted that day wich was fun for several hours of play before hitting the water park after lunch the day we checked out.

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