Trip to Chicago was not "too bad", car stewardess Rita was amazing. The experience of this 28hr ride on Amtrak is an indelible memory which has caused me to from now on read many more reviews than I originally did. The menu was very limited and I ordered shrimp and rice. Not terrible, but still smaller than we expected. Tours & Operators on Travelstride Awarded and Featured by: By signing in, you agree to our Privacy Policy and Terms of Use. They reimbursed us for the mess up on the rail pass. Everything is handled for you. Nice accommodations at all points of the vacation. Alaska was amazing. Both the agents I spoke with have gone above and beyond any expectations. Spectacular scenery, great commentary, personable staff, good food & drink, well organized—-what more can you ask for? We’ll guide you through the process. for the peace of mind that comes from working directly with a travel expert, who can plan ahead for safety and assist you during the trip if any complications develop, plus gives you more freedom and flexibility with your itinerary. - the best local experts for nearly everywhere, See all activities, themes, and interests >, Calgary Stampede, Canadian Rockies & Glacier, Glacier National Park Escape-Seattle Roundtrip, Travel restrictions & safety measures by country, Access private discounts on trips you save. Recognizing that train delays may occur, and vacationers shouldn’t really be in a hurry anyway, there are times that prolonged delays will sour all good will towards things one has to do. They will rip you off. This should have been done by Amtrak because they charged us for the bus, knowing that it was no longer in service. Spoke with Ryan who was so helpful and knowledgeable. I would advise anyone considering a night ride, to simply take the standard seats which were much more spacious than the roomette and take your own food, blanket and pillow. It was a package of Jimmy Dean, Scramble mix and water, that was my 30.00 per person breakfast. A member of our customer care team will reach out to you by email so we can gather more information and contact Amtrak on your behalf. Our tour leader,..." Budapest to Istanbul "Guide was very knowledgeable and strong in many languages. She was friendly and cheerful and answered all our questions. The trip offered a wonderful variety of experiences each day. Thanks. They truly deserve it!!! Vacations-By-Rail Review. Hilary was so accommodating and helpful with booking! The chef threw together a great dinner for us, which was a great treat! Day 13 – Depart with Fond Memories Made Much too soon, you leave the clean air and colorful sights of Canada behind as your across Canada train vacation comes to an end. They're arranging the trains, hotels and three half day tours. The train was 2 hours late which meant l missed my connection in Toledo. The Deluxe Alaska Sampler was one of the best trips we’ve ever taken! BBB information and Business Profiles reflect the most current information available to us. No other train venue made this known to me. How BBB Processes Complaints and Reviews. US Credit Cards booking train tickets in Europe, Euro Railways and other train travel agent web sites, Canada's Cross Country Train - "The Canadian", About refund in case of covid 19 restrictions. I guess they liked to rub salt in our "covid" induced wounds. About 9:30 pm upon going to bed, after much tossing and turning and trying to get comfortable, I finally dragged the upper bunk mattress which added a little padding to mine and the extra pillow and blanket and by this time it was close to midnight and as I was dropping off to sleep and tremendous banging and jolting of the train put the fear of God into me and sent my pulses racing thinking something serious was happening to the train. This is the version of our website addressed to speakers of English in the United States. The new staff boarded somewhere around the morning and I couldn't help but notice how filthy the staff member's uniform was. Check out what 1,261 people have written so far, and share your own experience. Booked a $2800 train experience to Rocky Mountain National Park. Booking was so easy and stress-free with our representative. We value your privacy. Recommend it for family groups. Canadian Rockies Train Tours . Very knowledgeable and helpful. Frank, our Vacations by Rail rep, worked diligently to change our reservation without any additional cost. The best of nature, close up, in the apparent best of accommodations. This organization is not BBB accredited. So miserable looking that my table companions all broke out in laughter! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. So far so good. rick from ohio. Answer 1 of 6: I am considering a Vacations by Rail trip in Canada (have not yet selected which route - but considering "Best of the Rockies" or a train tour in eastern Canada that includes Quebec and Montreal. Don't sweat the logistics -- travel providers plan for you. We did use them and had only one minor glitch. It was easy pain free transaction . Consider booking a Custom or Private Trip for the peace of mind that comes from working directly with a travel expert, who can plan ahead for safety and assist you during the trip if any complications develop, plus gives you more freedom and flexibility with your itinerary. Alaska Railroad was an outstanding way to enjoy scenery you would never experience any other way. The staff was friendly for the most part, though the dining room waiter was very impatient and obviously fed up with his job. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We are looking to travel to Europe, Contrasts Of Europe soon and are wondering if the company is reputable. Vacations By Rail offers the largest selection of independent train vacations, escorted rail tours, luxury rail journeys and custom rail vacations to destinations in North America, Europe and beyond. Find inclusive packages for the best value and get access to amazing deals. continue. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. They wanted us to pay for the trip and rebook in 2021. Not read or viewed all the trips by rail but very attractive routes. Amtrak Auto Train is a GREAT way to travel.... except when their seats have been fully booked!! When I got up in the morning and went to the toilet, there was no toilet paper and the toilet itself was dirty. It took at least 20 mins to get it and when I did, it was, without doubt, the worst meal I have ever been given in a cafe or restaurant. We were unhappy about the wait, the food, the toilets clogging up, etc.

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