Thanks – TW. The Arris was being used for only 2 VoIP channels of the 4 provided, the Hitron (strangely, even with 2 VoIP jacks) had none used. Now try Nascar. Notice that both of these look nothing like what appears to have been re-packaged for Spectrum/Charter under the brands of Hitron, Ubee and Technicolor with precisely the same model numbers (and U and T variants). This website uses cookies to improve your experience. Unfortunately, I don’t have enough experience with your problem to provide you with a solid answer. It had a lot of the “right” configuration options, and I felt fairly comfortable that it was at least an “OK” router. I am definitely not very tech savvy, so looking for advice on whether getting my own modem and router will help. I posted the article before I proofed it…..never a good idea. I own/manage an online store, and upload thousands of images to the site. Then today it lost total connection. I have not been able to get the modem to generate a setup screen. I’m planning on switching to their Technicolor E31TV21 to see if this resolves the problem as it carries the Broadcom chipset instead. If you are streaming Nascar, you might want to change the Ethernet cable, from your modem to your router. With the new Spectrum plan, I was required to change equipment. Our last speed test on wifi (through TV) was 107mbps, so I starting to wonder if it is a router issue. For me, I have a Bitdefender hardware firewall/router for wifi, and when it loses its connection to Bitdenders’ servers, a red light circles very noticeably on the front of its case, signaling wifi is dead. Johnny S. I have this same problem with Global Protect and drops! I have the same modem and I also have the 300 mb connection. I use PingPlotter to monitor the internet. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. They rely on 2.4g. I will say that Spectrum did a good job in resolving the connection issue (that turned out to be a bad cable connector located on a telephone pole behind my property). I believe the “U” in your modem’s model number is for Ubee. Comcast should already have instructions on how to use non-Comcast modems with their system. Is the E31T2V1 a router also or modem only? Not an all-in-one. 6. Wondering what would happen if someone hardwired from a device straight to the Ethernet port of the modem. If I can find the cable in my parts bin, I’ll give it a try and let you know. This website uses cookies to improve your experience while you navigate through the website. So, theoretically, if you are in the same room with your router (and the router receiving 1gig from the modem), with both router and your device configured to use the 8.11ac standard and 5G, you should be getting a transfer speed somewhere in the vicinity of 1gig. These rely and work with my appropriate phone app. The device itself will seek another band available if it loses connection. You can check with Comcast’s approved modem list to verify if the Spectrum will work. If you are getting around 300mbps to and from the modem, then the router might well be the next place to look. As far as I know, crossover cables haven’t been needed in many years. Would SIP ALG be enabled on these modem? A brand new $130 router does the same thing even with all other wifi devices disconnected from the router. Power: connector for the power cord. This site uses Akismet to reduce spam. 122 To set up Media Bridge mode: 1. Fortunately, the modem’s default settings met the needs of my network. My spectrum service began dropping periodically, a tech came out and fixed issues in the cable outside. My modem is an E31T2V1, with the Broadcom chipset. I could not find much on the Internet, and that is because there isn’t much. USB: USB host connector for use with external USB devices. The E31_2V1 is just a modem. Reply. Hello, on Monday I upgraded my spectrum internet to the 1gig service they used the Ubee version of the E31U2V1 Modem. Beyond this point, I have not been able to distinguish any differences between the various vendors and model numbers. When the installer connected these two components, I noticed the new router and modem were simply branded “Spectrum”. I don’t want to purchase VOIP form them just to be able to buy a battery. So basically, we have Hitron making a modem that Spectrum, Hitron, Ubee, and Technicolor all sell and/or distribute, and it is the very same modem, right? I am on Ethernet. As well as packet loss. However, we are now using Cisco AnyConnect and it is transparent in the connection drops. I’ve recently switched to the Hitron E31NV21 and anytime I play Call of Duty, it shuts off my entire internet after the game ends. This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy. This is simplistic but basically, that is the flow. Hopefully one of our readers can offer a better solution. Client devices need to be connected to the Media Bridge with a network cable. You don’t need bridge mode. Has anyone else seen more on this? They also checked all the lines and outlets to make sure there was not a wiring issue.In addition to not receiving close to the 1gig speeds i am now dealing with constant packet loss and connection drops. As a radio signal, 2G will provide greater distance. As for your other issue for software to monitor for dropped broadband connections, I cannot think of a solution. Just plug an ethernet cable from the modem, to the WAN port on your router. Put it on a stand alone PC with only this pgm running. Seems now that I only have all-in-one network, my tv’s, computers, tablets, are fine. From the specs sheets, clearly the same stuff for many units. We have the “Spectrum” E31T2V1 modem, TCH P/N: CVA4001CHR-R (the Technicolor version I believe) from Spectrum, made 5/2019. I said no. These cookies do not store any personal information. There are areas in my house when a device can function effortlessly on 2G, where the same device on 5G drops signals and looses packets. I no longer have any devices with an Ethernet port as I recent replaced my laptop with a Chromebook (can only connect wirelessly now). What router did you go with or recommend? So, cross over cables are needed. If you see both bands, then check the connections on each device needing 2.4g. . This modem with many names and model numbers has earned its place in Perhaps I will have to completely replace all my 2.4g dependent smart devices. Previously Spectrum techs would suggest to save 5g for TV streaming, and use 2.4g for phones, tablets, computers, smart devices, etc. Manual will be automatically added to "My Manuals", Network Router Spectrum RAC2V1A User Manual, Network Router Spectrum 802.11ac Wave 2 User Manual, Page 16: A Tour Of Your Web Gui Dashboard, Page 19: A Tour Of Your Web Gui (Mobile Edition), Page 21: Change Your Local Access Password, Page 25: Enabling Wps Push Button Pairing, Page 34: Safely Disconnecting A Storage Device, Page 54: Problem 2: The Internet Stopped Working, Page 56: Problem 6: Locked Out Of The Web Gui, Page 58: Router Model Rac2V1S Physical Characteristics, Page 59: Appendix B: Notification Of Compliance. So be aware of this. 3. My E31_2v1 is from Spectrum and does not have an active microphone. WPS Button: begins associating the router with a wireless device. Thanks Larry. After several months past, though everything on my network again returned to the aforementioned euphoric digital state, I could not get a comfortable feeling about the modem.

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