Very disappointed, entered store, was compliant to covid rules, just shopping for essentials when I noticed staff members following me round the store, witch I found very intimidating. You can at any time change or withdraw your consent from the Cookie Declaration on our website. "Survey Rewards" are given to you as an incentive to give your valuable feedback as a customer. 2 people serving on a Sunday lunchtime, nobody clearing/cleaning tables and service is so so slow. And then today, a lovely staff member on the self-service tills helped me - and I thought I really must write a review! Marks & Spencer (UK) Marks and Spencer plc is a major British multinational retailer headquartered in the City of Westminster, London, with 703 stores in the United Kingdom and 361 stores spread across more than 40 countries. Used to determine if the user has accepted the cookie consent popup provided by the b:mod theme. Flowers arrived two days later and then another bunch today. Free home delivery when you spend over £50, Order by 8pm for next-day delivery for £4.99, Shop with confidence with our extended returns policy, COVID-19 – The Latest Updates from M&S - Find out more. Sally was very pleasant and welcoming at the till in an excellent and well-run store, A welcoming and courteous assistant….. Loren However one size was missing, for my son - age 13-14. Marks & Spencer is currently inviting customers to complete a customer satisfaction survey. Furniture: 0333 014 8111 © 2020 MARK'S WORK WEARHOUSE. "ORDCONF":{ Marks & Spencer (M&S) has seen a 427 per cent increase in customer feedback submitted on its website since incorporating customer reviews functionality into its post-purchase email campaigns. }, Covid-19 update: shop with confidence in our stores. Pay Compliment is a single website to track all your customer service and employee recognition feedback … "mobileSiteStripe": false, Waiting today for a delivery of a chair.Email last week confirmed it would be today, and I would get further information from DPD. A pleasant experience with a polite and helpful assistant whose name was Mary. }, Unpacked in front garden, kept social distancing. Very satisfied. Otherwise complete the email form and we'll aim to email you back within 24 hours. Bring a little joy to their lives with snuggly knits in fun patterns and classic colours, Big and snowy or cute and small, discover the perfect Christmas tree for your home, Get that fuzzy festive feeling in our knitwear, including pure cashmere styles, Great value style, from winter coats to zoom-ready dresses, Our silky PJs, nightdresses and robes are almost too good for bedtime, Snuggle up indoors in our cosy PJs or gift them to someone special, Unbox 12 individually wrapped mini cosmetics in the run-up to Christmas, From expert skincare to must-have make-up, find a gift for every beauty lover, Stay snug in soft cashmere, merino knits, warm lambswool and recycled-yarn jumpers, Get winter-ready for less with big savings on outerwear, whatever your style, The play possibilities are endless with toys from Early Learning Centre and more, From sweet dreams to not getting dressed all day, Stay warm and snug while it’s cold outside. So thank you MARIA, it is lovely to find a person so helpful. "Login":{ "Basket":{ M&S Culverhouse Cross, Cardiff, S. Wales. By Email or Live Chat. In order to return the items it's necessary to ring the returns dept and then wait for someone to come back to you to arrange a suitable time for the items to be collected. It was delicious. Rewards or "prizes" are often given for completing customer surveys such as this (check your receipt for details). Mrs. D. Burton. Customer service. Contact customer service . I have spent some time completing this questionnaire but am not sure it has been completed as I have no been asked for my receipt number which is, Your email address will not be published. She was very pleasant and helpful and I felt that nothing was to much trouble, DeniseBarber continue I was caught short (I have IBS, and badly needed the loo whilst standing in the queue! "AgeVerify":{ ), so asked this lady, Caroline, to look after my trolley. M&S launched its post-purchase campaign in Spring 2011 in order to increase coverage and depth of customer feedback. Nothing too much trouble, helped me with my online shopping issue, spent time to process my order, unbelievably good service. Marks & Spencer – TellMands You will be thinking about taking online surveys?

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